Legal

Privacy policy

Last updated: 15 October 2026

This policy explains how I, Anna Wolas (Career Wellbeing Coach), collect and use your personal information when you visit careerwellbeing.coach, get in touch, sign up to my newsletter or work with me as a coaching client. I am the data controller for this information. If you have any questions, email me at anna@careerwellbeing.coach.

My services are for adults aged 18 and over.

1. What I collect

• Enquiries: your name, company, email address, team size, what you're interested in, approximate budget and any message you send through the enquiry form, plus anything you send me by email.
• Newsletter sign-ups: your first name, email address and your consent to receive emails.
• Bookings: when you book a consultation or session through Calendly, your name, email address, the time you choose and your answers to any booking questions. If a booking involves payment, it is handled by the booking or payment provider and I do not receive your full card details.
• Coaching: notes from our sessions, which may include sensitive information such as details about your health and wellbeing; your feedback; testimonials; and recordings, but only if you have given permission.
• Technical information: when you visit the site, my hosting provider automatically processes information such as your IP address, browser type and the pages you visit, so the site can be delivered and kept secure.

2. How I use it, and why

• To reply to enquiries and arrange consultations, because you have asked me to and it is in our legitimate interests.
• To provide coaching and keep records, to perform our agreement, for my legitimate interests in running my practice, and to meet legal, insurance and accounting obligations.
• Sensitive information in session notes is used only to support your coaching. I process it with your explicit consent, which I ask for at the start of our work together, and where necessary to establish, exercise or defend legal claims.
• To send my newsletter, with your consent. You can unsubscribe at any time using the link in every email.
• To send occasional updates to clients and people who have enquired, based on my legitimate interests. You can opt out at any time.
• To publish testimonials, only with your consent. Testimonials show your job title only, unless you agree to be named.
• To run, protect and improve the website, based on my legitimate interests.

I only use your information for the purpose I collected it for, or for a compatible purpose the law allows.

3. Session notes and recordings

Handwritten notes are kept locked away, digitised and then shredded. Digital notes are stored securely. I may email notes to you, in which case my email provider also processes them. Session notes are kept for seven years after our coaching ends, for insurance and legal purposes, and then securely deleted.

Sessions are only recorded with your permission. Recordings are used for review or for my coaching accreditation, and are deleted once they are no longer needed.

4. Who I share it with

I never sell your information, and I don't share it with anyone for their own marketing without your consent. I use trusted providers who process information on my behalf:

• Wix.com, which hosts this website, its forms, my mailing list and my newsletter emails.
• Calendly, for online booking.
• My email provider, for messages we exchange.

I may also share information with professional advisers such as my accountant, lawyer or insurer; with authorities where the law requires it; and with a buyer if my business is ever sold.

5. Embedded content and links

• Podcast video: the podcast episode on my homepage is shown using YouTube's privacy-enhanced mode, which does not set cookies until you press play. When you play it, Google's privacy policy applies.
• Fonts: this site's fonts are loaded from Google Fonts, so your browser connects to Google's servers and shares your IP address with them.
• Links to LinkedIn, Instagram, Apple Podcasts, Spotify, Calendly and other websites are covered by those companies' own privacy policies.

6. Cookies and similar technologies

I don't use advertising cookies. The site uses:

• Visitor statistics collected by Wix, my website host, such as the number of visits, the pages viewed and where visitors come from. I use these only to understand how the site is used.
• Essential storage set by Wix so the forms can be sent securely. This is a small visitor token saved in your browser.
• Your device's time zone, read in your browser only, to show prices in your local currency. It is not stored or sent to me.

If I add any other analytics or marketing tools, I will update this policy and ask for your consent where required.

7. International transfers

Some of my providers, such as Wix, Calendly and Google, may process information outside the UK. Where they do, it is protected by appropriate safeguards, such as UK adequacy regulations, the UK–US Data Bridge or approved contract clauses.

8. How long I keep it

I keep information only for as long as I need it for the purpose it was collected, including any legal, accounting or reporting requirements. Session notes are kept for seven years, as described above. Newsletter details are kept until you unsubscribe.

9. Keeping it safe

I take appropriate steps to protect your information, and I only use providers that keep it secure. The site is hosted by Wix on secure servers.

10. Your rights

Under UK data protection law, you have the right to:

• ask for a copy of the information I hold about you;
• ask me to correct or delete it;
• ask me to restrict how I use it, or object to my using it, including for marketing;
• ask for your information in a portable format;
• withdraw your consent at any time, where I rely on it.

To use any of these rights, email anna@careerwellbeing.coach. I'll reply within one month.

If you're unhappy with how I've handled your information, please tell me first so I can put it right. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

11. Changes to this policy

I may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.